Job Description
Job overview: We are looking for a dedicated Front Desk Agent to join our team. As a Front Desk Agent, you will play a crucial role in providing our guest with exceptional guest service and enduring a smooth check in and check out experience for our guest. If you have a passion for hospitality, excellent communication skills and enjoy working in a dynamic environment, we would love to hear from you. duties: Warmly greet and check in guest with a friendly and professional demeanor. Handle guest inquiries, request and concerns promptly and courteously- Assist with guest check out procedures and payments processing accurately-operate phone system to handle reservations and provide information about the hotel amenities. Maintain cleanliness and organization at the front desk and common areas. Must have strong customer service skills with a hospitable and positive attitude.
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