Job Description

Job Description

Pay: $50,000.00 - $55,000.00 per year

Job description:

Job Overview

We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team. We are a growing Hospitality group with multiple award winning restaurants and a new concept to open later this year. The ideal candidate will have a strong background in the food service industry, independent restaurants as well as fine dining experiences. Experience with craft cocktails and high volume is necessary. This role requires exceptional leadership skills, a passion for customer service, and the ability to manage staff effectively while ensuring operational excellence.

Responsibilities

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• Oversee daily operations of the restaurant, ensuring high standards of food quality and customer service.
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• Assist in managing inventory control and food production processes to minimize waste and maximize efficiency.
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• Train, develop, and supervise staff members to enhance their skills in food preparation, cooking, and customer service.
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• Implement and maintain food safety standards in compliance with health regulations.
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• Manage cash handling procedures and ensure accuracy in POS transactions on the Toast POS system.
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• Conduct interviews and assist in hiring processes for new staff members.
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• Collaborate with the General Manager on budgeting and financial planning for the restaurant.
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• Foster a positive work environment that encourages teamwork and effective communication among staff.
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• Handle customer inquiries and complaints professionally to ensure satisfaction.
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• Support shift management by coordinating staff schedules and overseeing daily operations.
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Qualifications

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• Proven experience in restaurant management or as an Assistant Manager in a fast-paced environment.
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• Experience with Opentable
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• Experience with Toast POS
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• Strong knowledge of food handling, safety practices, and culinary techniques.
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• Experience with inventory control systems and cash handling procedures.
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• Excellent leadership skills with the ability to motivate and train team members.
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• Background in hospitality management or food service management is preferred.
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• Familiarity with fine dining, casual dining, bar operations.
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• Strong organizational skills with the ability to multitask effectively under pressure.
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• Exceptional customer service skills with a focus on enhancing guest experiences.
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• Ability to work flexible hours including evenings, weekends, and holidays as needed. Join our team as an Assistant General Manager where you can make a significant impact on our restaurant's success while developing your career in the vibrant food industry!
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Job Type: Full-time

Benefits:

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• Employee discount
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• Paid time off
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Experience:

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• Restaurant management: 1 year (Required)
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• Serving: 2 years (Preferred)
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• Bartending: 2 years (Preferred)
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• Bar management: 2 years (Preferred)
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Ability to Commute:

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• Cuyahoga County, OH (Required)
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• Work Location: In person
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