Job Description

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.

JOB OVERVIEW

Faena New York is seeking a dynamic, creative and detail-oriented Marketing Coordinator to join our team. This is a full-time, on-property position supporting the continued growth and evolution of Faena New York.

As a member of the Marketing Team, the Marketing Coordinator will play an integral role in supporting the execution of marketing initiatives that strengthen brand awareness, drive engagement and support commercial objectives across the hotel’s accommodation, dining, wellness, entertainment and experiential offerings. Working closely with the Senior Marketing Manager and Director of Sales and Marketing, the Marketing Coordinator will assist in the coordination and execution of marketing campaigns, digital communications, content development, partnerships and brand initiatives. The role will also collaborate with the Director of Brand Marketing to ensure alignment with the broader Faena brand vision and initiatives, while supporting the introduction of new experiences, venues and programming as Faena New York continues to evolve.

The ideal candidate is highly organized, proactive and detail-oriented, with a creative mindset, strong communication skills and a passion for hospitality, culture and brand storytelling. They will thrive in a fast-paced, collaborative environment while ensuring consistency and attention to detail across all marketing touchpoints.

This is full-time position has an hourly compensation of $36.00 per hour.

DUTIES AND RESPONSIBILITIES

• Marketing Campaigns: Support the coordination and execution of integrated marketing campaigns across digital and offline channels, promoting Faena New York's accommodations, dining, wellness, entertainment, events and experiences.
• Content Creation & Brand Communications: Assist the Senior Marketing Manager in developing, reviewing and coordinating content for the website, email marketing, social media and other brand communications, ensuring consistency in tone, messaging and visual identity.
• Digital Marketing & CRM: Support website updates, email marketing campaigns, social media coordination and CRM initiatives, ensuring content remains accurate, engaging and aligned with brand standards.
• Event Coordination & Partnerships: Assist with marketing initiatives for hotel events, brand activations, media visits and partnerships, coordinating with internal teams and external partners.
• Marketing Reporting & Analysis: Assist with tracking campaign performance, guest engagement and digital marketing results, supporting monthly reporting and future marketing initiatives.
• Marketing Collateral & Creative Assets: Coordinate the development and production of digital and printed marketing materials, including sales collateral and internal hotel documents, ensuring consistency across all brand communications.
• Cross-Departmental Collaboration: Work closely with Sales, PR, Brand Marketing, Operations, Food & Beverage, Spa and other departments to ensure marketing initiatives are aligned and information remains accurate across all channels.
• Agency & Vendor Relations: Support day-to-day coordination with external agencies, media partners and vendors to ensure timely delivery of marketing initiatives and creative assets.
• Administrative Support: Provide administrative assistance to the Senior Marketing Manager and Director of Sales and Marketing, including maintaining marketing calendars, project trackers, reports, invoices and budget tracking.

QUALIFICATIONS DESIRED

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• Minimum of 2 years of marketing experience, preferably in the luxury hospitality or lifestyle sector
• Experience with event coordination and social media marketing is a plus
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of digital marketing tools (Google Analytics, email platforms, CMS systems)
• Familiarity with Adobe Creative Suite (Photoshop, InDesign, Illustrator), Canva and Figma is a plus
• Ability to multitask and work under tight deadlines in a fast-paced environment
• Strong attention to detail and excellent organizational skills
• Creative thinker with a passion for luxury hospitality and brand storytelling
• Strong team player with the ability to collaborate across departments

SKILLS

• Strong organizational skills, attention to detail and time management.
• Excellent written and verbal communication skills.
• Creative thinking with an understanding of brand identity and storytelling.
• Strong interpersonal skills and ability to collaborate across departments.
• Proactive problem-solving skills with the ability to take initiative and work independently.
• Ability to manage multiple projects simultaneously and meet deadlines.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

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