Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Woodlands Primary Healthcare is a growing primary care practice seeking a detail-oriented, self-motivated Medical Assistant to support our Chronic Care Management (CCM) and Principal Care Management (PCM) programs remotely. This is an excellent opportunity for a bilingual MA who thrives in a patient-centered environment and is comfortable working independently from home.
About the Role
You will serve as a key touchpoint for our chronic disease patients — conducting monthly care coordination calls, documenting clinical interactions, updating care plans, and ensuring patients remain engaged with their treatment goals between office visits. This is a remote position requiring reliable internet, a quiet workspace, and strong self-discipline.
Key Responsibilities
Conduct monthly CCM/PCM outreach calls with enrolled patients to review symptoms, medications, and care plan progress
Accurately document all encounters and time logs in eClinicalWorks (ECW)
Coordinate care between specialists, PCP, and ancillary providers
Assist with care plan creation and updates under provider supervision
Identify and escalate urgent patient concerns to the clinical team
Maintain compliance with CMS billing requirements for CCM/PCM time tracking
Support patient enrollment and consent documentation
Requirements
Medical Assistant certification (CMA, RMA, or equivalent) preferred
Minimum 2–3 years of experience in a clinical or care coordination role
Proficiency in eClinicalWorks (ECW) — required, no exceptions
Experience with CCM, PCM, or RPM programs strongly preferred
Bilingual — English/Spanish required (spoken and written)
Must reside in the Spring, TX or Katy, TX area
Reliable home office setup with stable internet connection
Strong communication, documentation, and time-management skills
Ability to work independently with minimal supervision
Compensation & Schedule
Pay: $17–$25/hour depending on experience
Full-time or part-time options available
Monday–Friday | Standard business hours (CST)
Benefits
Paid time off
Flexible scheduling
Growth opportunities within an expanding practice
Supportive clinical team and clear workflows
Flexible work from home options available.
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