Job Description

Process Writer Opportunity At SMTC Corporation

At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As the best-in-class EMS provider, we strive to achieve the highest industry returns, driven by our passionate and dedicated employees.

The Process Writer is responsible for creating, revising, and maintaining manufacturing process documentation and assembly work instructions in support of electronics manufacturing operations. This role supports manufacturing readiness, process standardization, and production efficiency by ensuring accurate and effective documentation aligned with customer requirements, engineering specifications, and internal manufacturing standards.

The Process Writer partners cross-functionally with Engineering, Manufacturing, Quality, and Operations teams to support new product introduction (NPI), engineering change implementation, and continuous improvement initiatives. This position plays a key role in maintaining documentation integrity and supporting consistent, repeatable manufacturing processes within a fast-paced contract manufacturing environment.

Essential functions include:

• Creating, revising, and maintaining manufacturing process flows, assembly instructions, visual aids, and production-related documentation.
• Interpreting customer drawings, specifications, Bills of Materials (BOMs), Engineering Change Notices (ECNs), Process Change Notices (PCNs), and related technical documentation.
• Supporting implementation of engineering changes, deviations, and documentation updates within established revision control procedures.
• Collaborating with Engineering, Manufacturing, Quality, and Production teams to ensure manufacturing documentation accurately reflects process requirements and operational standards.
• Utilizing standardized templates and document control procedures to maintain consistency and accuracy within manufacturing documentation.
• Incorporating process visuals, photographs, and technical details to improve operator understanding and manufacturing consistency.
• Supporting New Product Introduction (NPI) activities through development and release of manufacturing documentation packages.
• Assisting with continuous improvement initiatives focused on quality, efficiency, standardization, and process optimization.
• Maintaining organized electronic documentation files and supporting document control activities within internal systems.
• Supporting production teams with document corrections, updates, and process clarification requests.
• Ensuring manufacturing documentation complies with customer requirements, company standards, and applicable industry practices.
• Performing other duties as assigned in support of departmental and operational objectives.

Competencies include:

• Strong attention to detail and documentation accuracy
• Technical writing and organizational skills
• Ability to manage multiple assignments and changing priorities
• Effective verbal and written communication skills
• Analytical and problem-solving abilities
• Collaboration and teamwork
• Adaptability in a fast-paced manufacturing environment
• Basic understanding of manufacturing workflows and production processes
• Ability to interpret technical drawings and manufacturing documentation
• Process improvement mindset

Qualifications include:

• Associate's degree or technical training in Manufacturing, Engineering Technology, Technical Writing, or related field preferred
• IPC certification or related manufacturing certifications preferred
• Minimum of two (2) years of experience in an electronics manufacturing or manufacturing support environment preferred
• Experience supporting SMT and electronic assembly manufacturing processes preferred
• Proficiency in Microsoft Office applications required
• Experience with FactoryLogix (FLx/Aegis), Fourth Shift, Adobe Acrobat, or related manufacturing systems preferred

Physical and mental requirements include:

• Prolonged periods of sitting and working at a computer workstation
• Frequent use of hands and fingers to operate computers, keyboards, and office equipment
• Ability to visually review detailed technical documentation, drawings, and manufacturing data
• Occasional movement throughout office and manufacturing areas
• Ability to communicate effectively with employees and cross-functional teams
• May occasionally lift and/or move items up to 15 pounds
• Ability to maintain concentration while reviewing detailed technical information and documentation
• Ability to manage multiple assignments and changing priorities in a fast-paced environment
• Strong analytical, organizational, and critical thinking skills
• Ability to work independently with general supervision
• Ability to interpret and apply technical information accurately
• Ability to maintain confidentiality and documentation accuracy
• Ability to collaborate effectively across departments and functional teams

Work is performed in a professional, climate-controlled office setting with exposure to standard office noise levels and lighting. The role routinely uses typical office equipment, including computers, phones, printers, and related peripherals. Duties may involve extended periods of sitting, sustained computer work, and regular interaction with internal staff. Employees may occasionally access production areas, which may expose them to elevated noise levels, temperature variations, or manufacturing activity. All employees are expected to comply with workplace policies, safety protocols, and organizational procedures. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel: 0-10% of the time based on business needs.

SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.

If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.

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